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SimpleHelp Missing Authorization Vulnerability

CVE-2024-57726

What this means

This is rated critical severity (9.9 out of 10). It is on the known-exploited catalogue, which means attacks using it have already been seen. Ask IT whether Simple Help Simplehelp is in your estate, and treat that as the priority.

Full vendor description

SimpleHelp remote support software v5.5.7 and before has a vulnerability that allows low-privileges technicians to create API keys with excessive permissions. These API keys can be used to escalate privileges to the server admin role.

Scoring and exploitation

9.9/ 10
CVSS 3.1 base scoreCritical

Exploitable over the network with a low-privilege account, and no one has to click or open anything. High impact on confidentiality, integrity and availability, and it can reach beyond the vulnerable system.

CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:C/C:H/I:H/A:H

Exploitability

Longer bar: easier to attack

Attack vectorNetworkAV:N
Attack complexityLowAC:L
Privileges requiredLowPR:L
User interactionNoneUI:N
ScopeChangedS:C

Impact

Longer bar: more harm

ConfidentialityHighC:H
IntegrityHighI:H
AvailabilityHighA:H
Elevated attack likelihood (~66.4% in 30 days)Model estimate (): a probability signal, not confirmed exploitation
Exploited in the wild
Yes — confirmed exploitation (US CISA )
Known
Listed product
SimpleHelp

Weaknesses

NVD-CWE-noinfoCWE-862

Affected products ()

  • Simple Help Simplehelp
Show the raw CPE strings (1)
  • cpe:2.3:a:simple-help:simplehelp:*:*:*:*:*:*:*:*

References

5 links from the CVE record, grouped by site.

  • Type Vulnerability

    SimpleHelp contains a missing authorisation vulnerability that could allow low-privileged technicians to create API keys with excessive permissions. Known-exploited catalogue reports exploitation in the wild.

    CVE-2024-57726