SimpleHelp contains a missing authorisation vulnerability that could allow low-privileged technicians to create API keys with excessive permissions. Known-exploited catalogue reports exploitation in the wild.
SimpleHelp Missing Authorization Vulnerability
What this means
This is rated critical severity (9.9 out of 10). It is on the known-exploited catalogue, which means attacks using it have already been seen. Ask IT whether Simple Help Simplehelp is in your estate, and treat that as the priority.
Full vendor description
SimpleHelp remote support software v5.5.7 and before has a vulnerability that allows low-privileges technicians to create API keys with excessive permissions. These API keys can be used to escalate privileges to the server admin role.
Scoring and exploitation
Exploitable over the network with a low-privilege account, and no one has to click or open anything. High impact on confidentiality, integrity and availability, and it can reach beyond the vulnerable system.
CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:C/C:H/I:H/A:H
Exploitability
Longer bar: easier to attack
Impact
Longer bar: more harm
- Elevated attack likelihood (~66.4% in 30 days)Model estimate (): a probability signal, not confirmed exploitation
- Exploited in the wild
- Yes — confirmed exploitation (US CISA )
- Known
- Listed product
- SimpleHelp
Weaknesses
Affected products ()
- Simple Help Simplehelp
Show the raw CPE strings (1)
- cpe:2.3:a:simple-help:simplehelp:*:*:*:*:*:*:*:*
References
5 links from the CVE record, grouped by site.
simple-help.com1 link
horizon3.ai1 link
cisa.gov1 link
- known-exploited-vulnerabilities-catalog (opens in a new tab)US Government Resource
microsoft.com1 link
trendmicro.com1 link
- ransomware-spotlight-dragonforce (opens in a new tab)Third Party Advisory
Related feed events
- Type Vulnerability

