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Apexward Pulse
Type Vulnerability

Simplehelp · Path traversal

SimpleHelp Path Traversal Vulnerability

1 sourceCVE-2024-57728

At a glance

Medium
7-day window, from the last update
ActiveConfirmed in-the-wild exploitation
Evidence-weighted, not popularity
Signal

Actively exploited in the wild — prioritise confirming exposure.

Why Medium

Medium rather than High: exposure is scored at a default because we cannot see your systems or suppliers. If it touches your systems or suppliers, treat it as High.

Briefing

  • Do not treat uncorroborated claims as confirmed breaches.

Questions to ask IT

  • Are we affected by CVE-2024-57728, and which of our systems would be?
  • Have we checked whether it has already been used against us?
  • If it is not yet patched, what mitigation is in place, and will the fix be done by 16 Nov?

Next steps

  1. Confirm exposure, mitigation status and any service interruption risk.

Summary

  • SimpleHelp contains a path traversal vulnerability that allows admin users to upload arbitrary files anywhere on the file system by uploading a crafted zip file (i.
  • CVE-2024-57728 is listed in known-exploited catalogue (exploitation in the wild)
  • Authoritative catalogues report active exploitation of this vulnerability.

Why this matters in the UK

  • Known-exploited catalogue reports exploitation in the wild

Pulse

Last checked 2h ago · Next recheck 10 Nov 2026, 01:33 UK time · 3 quiet checks collapsed

Update
9 Nov 2026, 01:33 UK time · 2h ago

Suggested changed to 7d.

Listed on the — prioritise confirming exposure and patching.

EscalationDe-escalationCritical / liveWhat these mean
Drag to pan · Ctrl / ⌘ + scroll or pinch to zoom7 events

2 quiet checks hidden.

Sources

How we know

Statements extracted from sources. Higher confidence means stronger corroboration.

  • ConfirmedHeadline90% confidence

    SimpleHelp Path Traversal Vulnerability

  • ConfirmedSummary fact75% confidence

    SimpleHelp contains a path traversal vulnerability that allows admin users to upload arbitrary files anywhere on the file system by uploading a crafted zip file (i.e. Zip slip). This can be exploited to execute arbitrary code on the host in the context of the SimpleHelp server user. Affects SimpleHelp SimpleHelp. Known ransomware campaign use: Known.

  • ConfirmedCVE identifier95% confidence

    Event involves CVE-2024-57728

  • ConfirmedKnown-exploited catalogue98% confidence

    CVE-2024-57728 is listed in known-exploited catalogue (exploitation in the wild)